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5 Chatbot Secrets Your Competitors Don’t Want You To Know

The present day business landscape is all driven by the needs and demands of customers. Apparently, there’s been an upsurge in the demand for digital presence of the customer service channels. Many consumers see calling a hotline and waiting to speak to a customer service representative as the most inconvenient option. We tried to explain …

Wisdom Visits Us On Wednesdays

In the daily grind of project deliveries, learning may not be the top priority in employees’ minds. As the head of “People and Culture” at Net Solutions, I strive to put in place programs that invest in long-term growth of our employees. “Wednesday Wisdom”, is one such program I started six months back. The format …

Five Critical Gamification Components Essential To Any App

Gamification is a trend that has taken the digital world by storm, and its influence has exponentially risen over the past few years.  Integrating gaming concepts into one’s service is no longer looked at as merely aimless recreation, but as a proven way to increase participation and drive consumer interest.  Most importantly, it has become …

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